{"id":12,"date":"2026-05-06T13:07:32","date_gmt":"2026-05-06T13:07:32","guid":{"rendered":"https:\/\/afunjioutboardmotorsltd.com\/?page_id=12"},"modified":"2026-05-08T13:19:14","modified_gmt":"2026-05-08T13:19:14","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/afunjioutboardmotorsltd.com\/hr\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-f352728 e-flex e-con-boxed e-con e-parent\" data-id=\"f352728\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6e0591 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"f6e0591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"34\" data-end=\"289\"><span style=\"color: #000000;\">At <strong data-start=\"37\" data-end=\"67\">Afunji Outboard Motors Ltd<\/strong>, customer satisfaction is important to us. We strive to provide high-quality outboard motors and marine equipment. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.<\/span><\/p>\n<hr data-start=\"291\" data-end=\"294\" \/>\n<h2 data-start=\"296\" data-end=\"310\"><span style=\"color: #000000;\" role=\"text\"><strong data-start=\"299\" data-end=\"310\">Returns<\/strong><\/span><\/h2>\n<p data-start=\"312\" data-end=\"417\"><span style=\"color: #000000;\">We accept returns within <strong data-start=\"337\" data-end=\"348\">14 days<\/strong> of receiving your order. To be eligible for a return, the item must:<\/span><\/p>\n<ul data-start=\"419\" data-end=\"589\">\n<li data-start=\"419\" data-end=\"462\"><span style=\"color: #000000;\">Be unused and in its original condition<\/span><\/li>\n<li data-start=\"463\" data-end=\"495\"><span style=\"color: #000000;\">Be in the original packaging<\/span><\/li>\n<li data-start=\"496\" data-end=\"551\"><span style=\"color: #000000;\">Include all accessories, manuals, and documentation<\/span><\/li>\n<li data-start=\"552\" data-end=\"589\"><span style=\"color: #000000;\">Have proof of purchase or receipt<\/span><\/li>\n<\/ul>\n<p data-start=\"591\" data-end=\"674\"><span style=\"color: #000000;\">Items that show signs of use, damage, or modification may not qualify for a return.<\/span><\/p>\n<hr data-start=\"676\" data-end=\"679\" \/>\n<h2 data-start=\"681\" data-end=\"708\"><span style=\"color: #000000;\" role=\"text\"><strong data-start=\"684\" data-end=\"708\">Non-Returnable Items<\/strong><\/span><\/h2>\n<p data-start=\"710\" data-end=\"766\"><span style=\"color: #000000;\">Certain items may not be eligible for return, including:<\/span><\/p>\n<ul data-start=\"768\" data-end=\"930\">\n<li data-start=\"768\" data-end=\"808\"><span style=\"color: #000000;\">Customized or special-order products<\/span><\/li>\n<li data-start=\"809\" data-end=\"840\"><span style=\"color: #000000;\">Used or installed equipment<\/span><\/li>\n<li data-start=\"841\" data-end=\"874\"><span style=\"color: #000000;\">Clearance or final sale items<\/span><\/li>\n<li data-start=\"875\" data-end=\"930\"><span style=\"color: #000000;\">Products damaged due to improper handling or misuse<\/span><\/li>\n<\/ul>\n<hr data-start=\"932\" data-end=\"935\" \/>\n<h2 data-start=\"937\" data-end=\"951\"><span style=\"color: #000000;\" role=\"text\"><strong data-start=\"940\" data-end=\"951\">Refunds<\/strong><\/span><\/h2>\n<p data-start=\"953\" data-end=\"1059\"><span style=\"color: #000000;\">Once your returned item is received and inspected, we will notify you regarding the status of your refund.<\/span><\/p>\n<p data-start=\"1061\" data-end=\"1267\"><span style=\"color: #000000;\">If approved, your refund will be processed to your original payment method within a reasonable number of business days. Processing times may vary depending on your payment provider or financial institution.<\/span><\/p>\n<hr data-start=\"1269\" data-end=\"1272\" \/>\n<h2 data-start=\"1274\" data-end=\"1290\"><span style=\"color: #000000;\" role=\"text\"><strong data-start=\"1277\" data-end=\"1290\">Exchanges<\/strong><\/span><\/h2>\n<p data-start=\"1292\" data-end=\"1484\"><span style=\"color: #000000;\">We only replace items if they are defective, damaged during delivery, or incorrect. If you need an exchange, please contact us with your order details and photos of the issue where applicable.<\/span><\/p>\n<hr data-start=\"1486\" data-end=\"1489\" \/>\n<h2 data-start=\"1491\" data-end=\"1512\"><span style=\"color: #000000;\" role=\"text\"><strong data-start=\"1494\" data-end=\"1512\">Shipping Costs<\/strong><\/span><\/h2>\n<ul data-start=\"1514\" data-end=\"1702\">\n<li data-start=\"1514\" data-end=\"1631\"><span style=\"color: #000000;\">Customers are responsible for return shipping costs unless the return is due to our error or a defective product.<\/span><\/li>\n<li data-start=\"1632\" data-end=\"1702\"><span style=\"color: #000000;\">Original shipping fees are non-refundable unless otherwise stated.<\/span><\/li>\n<\/ul>\n<p data-start=\"1704\" data-end=\"1768\"><span style=\"color: #000000;\">We recommend using a trackable shipping service for all returns.<\/span><\/p>\n<hr data-start=\"1770\" data-end=\"1773\" \/>\n<h2 data-start=\"1775\" data-end=\"1809\"><span style=\"color: #000000;\" role=\"text\"><strong data-start=\"1778\" data-end=\"1809\">Damaged or Incorrect Orders<\/strong><\/span><\/h2>\n<p data-start=\"1811\" data-end=\"1965\"><span style=\"color: #000000;\">If your order arrives damaged or you receive the wrong item, please contact us within <strong data-start=\"1897\" data-end=\"1909\">48 hours<\/strong> of delivery. We will work quickly to resolve the issue.<\/span><\/p>\n<hr data-start=\"1967\" data-end=\"1970\" \/>\n<h2 data-start=\"1972\" data-end=\"2002\"><span style=\"color: #000000;\" role=\"text\"><strong data-start=\"1975\" data-end=\"2002\">How to Request a Return<\/strong><\/span><\/h2>\n<p data-start=\"2004\" data-end=\"2082\"><span style=\"color: #000000;\">To initiate a return or refund request, please contact us through our website:<\/span><\/p>\n<p data-start=\"2084\" data-end=\"2173\"><span style=\"color: #000000;\"><a class=\"decorated-link\" style=\"color: #000000;\" href=\"https:\/\/afunjioutboardmotorsltd.com\/hr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"2084\" data-end=\"2173\">Afunji Outboard Motors Ltd<\/a><\/span><\/p>\n<p data-start=\"2175\" data-end=\"2190\"><span style=\"color: #000000;\">Please include:<\/span><\/p>\n<ul data-start=\"2191\" data-end=\"2278\">\n<li data-start=\"2191\" data-end=\"2212\"><span style=\"color: #000000;\">Your order number<\/span><\/li>\n<li data-start=\"2213\" data-end=\"2229\"><span style=\"color: #000000;\">Product name<\/span><\/li>\n<li data-start=\"2230\" data-end=\"2251\"><span style=\"color: #000000;\">Reason for return<\/span><\/li>\n<li data-start=\"2252\" data-end=\"2278\"><span style=\"color: #000000;\">Photos (if applicable)<\/span><\/li>\n<\/ul>\n<hr data-start=\"2280\" data-end=\"2283\" \/>\n<h2 data-start=\"2285\" data-end=\"2306\"><span style=\"color: #000000;\" role=\"text\"><strong data-start=\"2288\" data-end=\"2306\">Policy Updates<\/strong><\/span><\/h2>\n<p data-start=\"2308\" data-end=\"2450\"><span style=\"color: #000000;\">We reserve the right to modify or update this Refund and Returns Policy at any time without prior notice. Changes will be posted on this page.<\/span><\/p>\n<hr data-start=\"2452\" data-end=\"2455\" \/>\n<p data-start=\"2457\" data-end=\"2617\"><span style=\"color: #000000;\">Thank you for choosing <strong data-start=\"2480\" data-end=\"2510\">Afunji Outboard Motors Ltd<\/strong>. We appreciate your trust and are committed to providing reliable products and excellent customer service.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>At Afunji Outboard Motors Ltd, customer satisfaction is important to us. We strive to provide high-quality outboard motors and marine<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/afunjioutboardmotorsltd.com\/hr\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/afunjioutboardmotorsltd.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/afunjioutboardmotorsltd.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/afunjioutboardmotorsltd.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/afunjioutboardmotorsltd.com\/hr\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":3,"href":"https:\/\/afunjioutboardmotorsltd.com\/hr\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":29314,"href":"https:\/\/afunjioutboardmotorsltd.com\/hr\/wp-json\/wp\/v2\/pages\/12\/revisions\/29314"}],"wp:attachment":[{"href":"https:\/\/afunjioutboardmotorsltd.com\/hr\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}